They say a picture is worth a thousand words, but in the guest feedback world, adding a photo around your “in the moment” feedback experience is priceless. Today, Suggestar is proud to introduce this “one of a kind” feature for all of our Gold and Enterprise accounts. Your customers will now have the ability to add a photo to each feedback experience giving you even more real time insight on your business. The “Suggestion” section of the reporting dashboard will automatically show a photo icon beside each feedback whenever a photo has been included. If you subscribe to your instant alerts, you will also receive the customers’ photo in your email. Allowing customers to add a photo to each feedback experience gives you more control and insights on how your business is operating in real time which enables you to make quick changes improving overall customer satisfaction.
Try out this great new feature now and let us know what you think! Thanks